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| SuperDOM and other Order Entry Windows Support for all NinjaTrader order entry windows including the SuperDOM. |
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Thread Tools | Display Modes |
04-30-2012, 07:06 PM
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#1 |
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Junior Member
Join Date: Mar 2009
Posts: 10
Thanks: 0
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DOM Info
Is there an issue with DOM right now? I has Zenfire. I am not getting any DOM info on any futures contract.
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04-30-2012, 07:14 PM
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#2 |
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NinjaTrader Customer Service
Join Date: Jul 2011
Location: Denver, CO, USA
Posts: 1,661
Thanks: 113
Thanked 188 times in 183 posts
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Hello hutch1187,
Thank you for your post. We are currently working on this item concerning the level 2 data in the SuperDOM when connected to Zen-Fire. We apologize for any inconvenience this may cause. I will follow up on this post when we have additional information.
Patrick H.
NinjaTrader Customer Service |
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04-30-2012, 08:04 PM
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#3 |
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NinjaTrader Customer Service
Join Date: Jul 2011
Location: Denver, CO, USA
Posts: 1,661
Thanks: 113
Thanked 188 times in 183 posts
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Hello hutch 1187,
Thank you for your patience. Zen-Fire operations is currently investigating and I will provide you an update as soon as I have more information. I look forward to assisting you further.
Patrick H.
NinjaTrader Customer Service |
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04-30-2012, 09:00 PM
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#4 |
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NinjaTrader Customer Service
Join Date: Jul 2011
Location: Denver, CO, USA
Posts: 1,661
Thanks: 113
Thanked 188 times in 183 posts
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Hello hutch 1187,
Thank you for your patience. This item is now resolved please restart NinjaTrader and connect to Zen-Fire and advise if you are able to see the Market Depth in the NinjaTrader SuperDOM.
Patrick H.
NinjaTrader Customer Service |
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04-30-2012, 09:15 PM
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#5 |
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Junior Member
Join Date: Mar 2009
Posts: 10
Thanks: 0
Thanked 0 times in 0 posts
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Yes, I see Market Depth again. Thanks.
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05-06-2012, 09:02 AM
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#6 |
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Junior Member
Join Date: May 2012
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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dom----- old instruments
I cannot delete the old instrument from my dom drop down ES 03-12. I have deleted and updated in my control panel---but for some reason I cannot delete from my dom drop down window.
Any suggestions? |
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05-06-2012, 10:30 AM
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#7 |
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NinjaTrader Customer Service
Join Date: Aug 2011
Location: Denver, CO, USA
Posts: 2,895
Thanks: 241
Thanked 375 times in 365 posts
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Here are some steps for resolving your issue.
Please take the following steps to remove older contracts from your SuperDOM. - Ensure that ES XX-12 is not on your Default Instrument list and ES 06-11 is - Open the SuperDOM and select ES 06-12 from the drop down menu - Right click in the SuperDOM -> Properties - Press 'Set Default' - Press 'OK' - Close and open a SuperDOM. Please let me know if I may assist further.
Adam P.
NinjaTrader Customer Service |
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05-06-2012, 11:04 AM
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#8 |
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Junior Member
Join Date: May 2012
Posts: 2
Thanks: 0
Thanked 0 times in 0 posts
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thanks---this did the trick!
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Linear Mode
