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JRagsdale · 06-11-2012, 04:40 PM

Set up a strategy on ES 09-12, After doing trades today, the account performance tab shows EP 09-12. What gives? It won't calculate that last trade properly. ES 09-12 doesn't show as a choice, but EP 09-12 does.

NinjaTrader_ChristopherJ · 06-11-2012, 04:51 PM

Hello,

Thank you for your post.

Do you currently have EP listed within your Instrument Manager as a Futures instrument? If so please delete this instrument then reset your instruments with the steps I have provided below:

Disconnect
Tools
Options
Data tab
Reset Instruments
Restart NinjaTrader
Reconnect

Please let me know if the issue persists after this procedure.

JRagsdale · 06-11-2012, 06:00 PM

That didn't seem to fix it. EP 09-12 is still there and the profit calculator still doesn't work

NinjaTrader_ChristopherJ · 06-11-2012, 06:14 PM

Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) Your most current trace and log files.

You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt

Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt

06-11-2012, 04:40 PM	#1
JRagsdale Junior Member Join Date: Mar 2011 Posts: 15 Thanks: 0 Thanked 0 times in 0 posts	ep 09-12 Set up a strategy on ES 09-12, After doing trades today, the account performance tab shows EP 09-12. What gives? It won't calculate that last trade properly. ES 09-12 doesn't show as a choice, but EP 09-12 does.
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06-11-2012, 04:51 PM	#2
NinjaTrader_ChristopherJ NinjaTrader Customer Service Join Date: Feb 2009 Location: Denver, CO Posts: 3,815 Thanks: 32 Thanked 135 times in 135 posts	Hello, Thank you for your post. Do you currently have EP listed within your Instrument Manager as a Futures instrument? If so please delete this instrument then reset your instruments with the steps I have provided below: Disconnect Tools Options Data tab Reset Instruments Restart NinjaTrader Reconnect Please let me know if the issue persists after this procedure. Christopher NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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06-11-2012, 06:00 PM	#3
JRagsdale Junior Member Join Date: Mar 2011 Posts: 15 Thanks: 0 Thanked 0 times in 0 posts	EP still there That didn't seem to fix it. EP 09-12 is still there and the profit calculator still doesn't work
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06-11-2012, 06:14 PM	#4
NinjaTrader_ChristopherJ NinjaTrader Customer Service Join Date: Feb 2009 Location: Denver, CO Posts: 3,815 Thanks: 32 Thanked 135 times in 135 posts	Please send a note to Support [AT] NinjaTrader [DOT] com with "ATTN: Chris J" in the subject line. In the message, please include the following: 1.) A link to this forum thread. 2.) Your most current trace and log files. You will find the file here: My Documents > NinjaTrader 7-> Trace > trace.YYYYMMDD.txt Log file will be located by going to Documents->NinjaTrader 7->Log->log.YYYYMMDD.txt Christopher NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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