old contract in DOM

poeds · 07-09-2012, 07:51 AM

i got rid of 6E 06 12 a while ago
now for some unknown reason its reared its ugly head again
how to get rid of old contracts permanently
this shouldnt be an issue NT needs to housekeep this type of thing automatically

NinjaTrader_Kyle · 07-09-2012, 07:54 AM

Hello poeds,

Thank you for reporting this issue.

Once the instrument has been removed from the Default list, it should no longer appear within the SuperDOM's Instruments drop down menu.

Please contact me with a note to Support [AT] NinjaTrader [DOT] com. In the message, please include a link to this forum thread and a copy of today's trace file.

You will find the diagnostic file in the Documents > NinjaTrader 7 > Trace folder. The file which I need would be named 'trace.20120709.txt'.

poeds · 07-10-2012, 02:53 AM

i deleted db and restarted Nt
and i get all these old contracts in default and in the DOM

NinjaTrader_Kyle · 07-10-2012, 06:48 AM

Hello,

please follow up with me via a note to Support [AT] NinjaTrader [DOT] com and I will provide further instructions.

07-09-2012, 07:54 AM	#2
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,324 Thanks: 146 Thanked 252 times in 248 posts	Hello poeds, Thank you for reporting this issue. Once the instrument has been removed from the Default list, it should no longer appear within the SuperDOM's Instruments drop down menu. Please contact me with a note to Support [AT] NinjaTrader [DOT] com. In the message, please include a link to this forum thread and a copy of today's trace file. You will find the diagnostic file in the Documents > NinjaTrader 7 > Trace folder. The file which I need would be named 'trace.20120709.txt'. Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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07-10-2012, 06:48 AM	#4
NinjaTrader_Kyle NinjaTrader Customer Service Join Date: Dec 2008 Location: Denver, CO, USA Posts: 7,324 Thanks: 146 Thanked 252 times in 248 posts	Hello, please follow up with me via a note to Support [AT] NinjaTrader [DOT] com and I will provide further instructions. Kyle NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

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