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| Charting Support for NinjaTrader Advanced Charting. |
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Thread Tools | Display Modes |
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#1 |
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Member
Join Date: May 2007
Location: , ,
Posts: 50
Thanks: 0
Thanked 0 times in 0 posts
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Hello,
I have a valid data subscritpion with eSignal for the CME e-mini futures but my chart is blank when I try to open a chart for the E-Mini S&P MidCap 400 or EMD 03-08 !! Did I miss something ? Thanks for your help Happy trading Cheers Angel |
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#2 |
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NinjaTrader Product Manager
Join Date: May 2007
Location: Denver, CO
Posts: 17,458
Thanks: 1
Thanked 106 times in 70 posts
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Have you checked your mappings in the Instrument Manager?
Josh
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: May 2007
Location: , ,
Posts: 50
Thanks: 0
Thanked 0 times in 0 posts
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Hello Josh,
Sorry for that but what do you mean by "mappings" in the instrument manager ? Thanks Angel |
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#4 |
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Guest
Posts: n/a
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Hello,
Please open the Instrument Manager, and ensure that the exchange for the EMD is set to Globex. If it is not, please click edit and change the exchange. |
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#5 |
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Member
Join Date: May 2007
Location: , ,
Posts: 50
Thanks: 0
Thanked 0 times in 0 posts
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Hello Chris,
The exchange for the EMD is well set to "Globex" but my chart is always blank without any data. No error pop up window like "Error on loading chart data: Native error (-14): you're not entitled for this service" I don't understand.... Thanks Best regards Angel |
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#6 |
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Guest
Posts: n/a
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Hello,
Please send me a note to support at ninjatrader dot com with your login credentials for eSignal, and I will test the symbol. |
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#7 |
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Junior Member
Join Date: Nov 2007
Posts: 21
Thanks: 0
Thanked 0 times in 0 posts
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The eSignal symbol for the eMini S&P MidCap 400 is MC not EMD...
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#8 |
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Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
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- EMD is the NT name for this instrument
- by default NT does not have a eSignal mapping for the EMD: as you figured out you would need to set MS in the instrument manager - if you then error below you would need to contact eSignal to check your account entitlements
Dierk
NinjaTrader Customer Service |
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