Attention!

momentom · 03-20-2008, 10:43 AM

I am trading live with IB.

I am using Chart Trader.

I place an order and I get "order pending" and it then disappears off the chart and is "cancelled" in TWS.

I reboot Ninja and all is OK for a while and then it happens again until I restart Ninja> I am using the layest beta 6.5.10

NinjaTrader_Jason · 03-20-2008, 10:52 AM

Hi,

Can you please tell me what version of TWS you are currently running. You can check this under Help-->About TradersWorkstation.

In addition, which instrument with what expiry date were you trading when this occurred.

momentom · 03-20-2008, 10:58 AM

tws 882.2
trading er2 june 08

if the prob is the tws version, do u have a lonk to one that is supported.

tx

NinjaTrader_Jason · 03-20-2008, 11:08 AM

You are on the correct version of TWS. Could you please send me a note to support AT ninjatrader DOT com. Please attach your log file for today in the email and provide me with an estimate time when this occurred. You can find the log files at the following location:

Start Menu--> My Documents--> NinjaTrader 6--> Log--> log.20080320 for today. (log.yyyymmdd for any other date).

momentom · 03-20-2008, 11:14 AM

You should have logs now

03-20-2008, 10:43 AM	#1
momentom Member Join Date: Apr 2007 Location: , , Posts: 89 Thanks: 0 Thanked 0 times in 0 posts	Problem Placing Orders I am trading live with IB. I am using Chart Trader. I place an order and I get "order pending" and it then disappears off the chart and is "cancelled" in TWS. I reboot Ninja and all is OK for a while and then it happens again until I restart Ninja> I am using the layest beta 6.5.10
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03-20-2008, 10:52 AM	#2
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,240 Thanks: 83 Thanked 338 times in 330 posts	Hi, Can you please tell me what version of TWS you are currently running. You can check this under Help-->About TradersWorkstation. In addition, which instrument with what expiry date were you trading when this occurred. Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
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03-20-2008, 10:58 AM	#3
momentom Member Join Date: Apr 2007 Location: , , Posts: 89 Thanks: 0 Thanked 0 times in 0 posts	tws 882.2 trading er2 june 08 if the prob is the tws version, do u have a lonk to one that is supported. tx
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03-20-2008, 11:08 AM	#4
NinjaTrader_Jason NinjaTrader Customer Service Join Date: Aug 2007 Location: Breda, Netherlands Posts: 11,240 Thanks: 83 Thanked 338 times in 330 posts	You are on the correct version of TWS. Could you please send me a note to support AT ninjatrader DOT com. Please attach your log file for today in the email and provide me with an estimate time when this occurred. You can find the log files at the following location: Start Menu--> My Documents--> NinjaTrader 6--> Log--> log.20080320 for today. (log.yyyymmdd for any other date). Jason NinjaTrader Customer Service Use Kinetick, NinjaTrader’s preferred market data service - Learn More Free online training events - View Schedule
	Facebook Twitter YouTube

03-20-2008, 11:14 AM	#5
momentom Member Join Date: Apr 2007 Location: , , Posts: 89 Thanks: 0 Thanked 0 times in 0 posts	You should have logs now
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