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#1 |
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Member
Join Date: Jun 2007
Posts: 69
Thanks: 0
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App still crashing when I log off Zen Feed. Not always but often enough I would say.
I've already installed, uninstalled, repaired DB, renamed DB...etc. Details: Problem signature: Problem Event Name: APPCRASH Application Name: NinjaTrader.exe Application Version: 6.5.1000.1 Application Timestamp: 47f23b09 Fault Module Name: StackHash_fd00 Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Code: c0000005 Exception Offset: 3e5010c7 OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Additional Information 1: fd00 Additional Information 2: ea6f5fe8924aaa756324d57f87834160 Additional Information 3: fd00 Additional Information 4: ea6f5fe8924aaa756324d57f87834160 |
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#2 |
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Administrator
Join Date: Mar 2005
Location: Bamberg, Germany
Posts: 9,994
Thanks: 0
Thanked 6 times in 6 posts
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You could try a complete uninstall/reinstall:
- make sure you are on latest 6.5.1000.1 - create a backup of your NT by File->Utilities->Backup - uninstall NT - uninstall .NET 2.0 - manually delete folder <my documents>/NinjaTrader6.5 - clear your browser cache - reinstall .NET 2.0 from here: http://www.microsoft.com/downloads/d...displaylang=en - download and reinstall NT - start NT, enter your license key and setup again the ZenFire account connection and start working again If the issue persists, then I suggest trying a difference machine, since your Windows installation might be corrupted. If the issue is gone on a fresh setup then you could try restoring from the backup above.
Dierk
NinjaTrader Customer Service |
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#3 |
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Member
Join Date: Jun 2007
Posts: 69
Thanks: 0
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I have 5 or 6 apps I use daily and your is the only one that crashes. I certainly don't think it's the computer or the OS. Just seems like NT craps outs. Has happened on other computer as well. Oh well, guess that's just the way thing are.
Rok |
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#4 |
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Member
Join Date: Jul 2007
Posts: 41
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I just sent an email to support and am having the same issue.
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