Online Withdrawals

A withdrawal request will be processed only if you have sufficient funds available. If you traded today, the funds will not be available to withdraw until the following business day.

Please note: In accordance with anti-money laundering regulations, all withdrawals will be sent to the name and address on the account. If your address has changed, please email Treasury Support to update your account before submitting the withdrawal form.

Contact Treasury Support with any additional questions you may have.

A withdrawal request will be processed only if you have sufficient funds available. If you traded today, the funds will not be available to withdraw until the following business day.

Contact Treasury Support with any additional questions you may have.

ACH Withdrawal

Withdrawals through ACH must be executed through the Phillip Capital Customer Portal.

PROCEED TO PHILLIP CAPITAL

Get Started with ACH

To use ACH, you must first link a personal bank account to your brokerage account through the Phillip Capital customer portal.

Link Your Bank Account:

Login to the Phillip Capital Customer Portal
Select “My Money” followed by “Link Bank”
Follow the additional provided instructions

Two-factor authentication is required to ensure safe and secure account access. After completion, you can begin to use ACH to deposit or withdraw funds immediately. Please be aware not all banks are available to link through this service.

If you have not registered for access to the Phillip Capital Customer Portal, please click here.

Frequently Asked Questions

Is there a charge for an ACH withdrawal?

The first 2 withdrawals per month are free. Each ACH withdrawal following the initial 2 includes a $15 fee.

I received a pending/ rejected notification from Phillip Capital. What does this mean?

You will receive an email from NinjaTrader Brokerage further explaining the notification along with the any action needed from your end to resolve the issue. As the introducing broker, we will gather applicable information from Phillip Capital as each of these notices can be unique.

Is ACH available for non-US customers?

No, at this time ACH is only available to US customers.

When will my withdrawal be processed?

ACH withdrawal requests submitted prior to 11 am CT will be processed that day. Any request after 11 am CT will be processed the following business day.

Why does the balance in the Phillip Capital customer portal not reflect today’s trading?

When submitting a withdrawal request, please be aware that “Available Funds” lists the previous night’s statement balance and may NOT reflect the current available balance.

Withdrawal Amount

There is a $250 minimum for withdrawals or you must request the balance in full.

Please note a minimum account balance of $50 must be maintained to keep your user ID active.

Online Withdrawals

ACH Withdrawal

Get Started with ACH

Frequently Asked Questions

Account Details

Withdrawal Amount

Wire Details

Детали перевода

Broker Details