Remote Support
Download for Remote Support via TeamViewer
If you are scheduled to have a Remote Support session with one of our technicians, and are having trouble finding or downloading the TeamViewer application, please click the link below to download and install.
TeamViewer for Remote Support
Steps
- 01
Click the link above for your operating system to download TeamViewer.
- This will automatically download the TeamViewer installer
- 02
Click the downloaded file in the Download pane or find it in your Downloads folder and double-click to run and open it.
- 03
After opening and running the file, you may need to check the box to Accept the EULA and DPA Agreements.
- 04
Once the panel appears with an ID and Password, do NOT close this panel or it will reset the password and prevent us from connecting.
- 05
Share this ID and Password with the Technician while on your support call so they may connect.