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Chart hangs while Loading

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    Chart hangs while Loading

    Hello,

    I am testing B2.
    Today is Saturday and my datafeed, Rithmic, is "closed" (I guess).
    The steps to reproduce the issue are:

    - I successfully connected to Rithmic.
    - Open a new chart: ES 06-15, 30min, custom range from May 26 to May 28 (I already have this data in my database, I downloaded yesterday the Friday).
    - The chart hangs with the message "Loading ...".

    Thanks.

    Edit: I restarted Ninja and solved. The log had a message "Connection to HDS server lost".
    Attached Files
    Last edited by cls71; 05-30-2015, 04:15 AM. Reason: Solved

    #2
    I have seen similar situations and haven't really figured out what caused the problem. I get the LOADING.... and that is it. Almost like the chart has crashed, but I couldn't find anything in the Log/Trace files to indicator something has happened.

    Comment


      #3
      Hello cls71,

      Thank you for your post.

      Would you mind sending over your log and trace files to platformsupport[at]ninjatrader[dot]com with this thread in the subject line? - "http://www.ninjatrader.com/support/forum/showthread.php?t=74565"

      Comment


        #4
        Ok. Files sent.

        Comment

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