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Error Cursor Erratic and Freezes

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    Error Cursor Erratic and Freezes

    I have been having trouble with the cursor all day. At one Point I was able to clear the issue by switching from crosshairs to pointer and back. However when opening Ninja after hours I just happened to notice this error entry in the log on Power up referencing the crosshairs.

    Error in realtime market data handling: System.NullReferenceException: Object reference not set to an instance of an object.at NinjaTrader.Gui.Chart.ChartControl.UpdateGlobalCro sshairNow(GlobalCrosshairChangedEventArgs e)at NinjaTrader.Gui.Chart.ChartControl.<>c__DisplayCla ss1fd.<OnRealtimeDataTimerTick>b__1f8()at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)at System.Windows.Threading.Dispatcher.Invoke(Action callback)at NinjaTrader.Gui.Chart.ChartControl.OnRealtimeDataT imerTick(Object s, EventArgs e2)at NinjaTrader.Cbi.Instrument.<>c__DisplayClass9d.<On RealtimeDataTimerElapsed>b__9a(SubscribedThread[] threads, Int32 i, RealtimeEvents evts)

    ~j

    #2
    Hello,

    This sounds like either some kind of corruption in NinjaTrader's core program files, or perhaps something going wrong in the Microsoft .NET Framework.

    As a first step to troubleshoot this, please uninstall and reinstall NinjaTrader via the steps below (you will not lose your workspaces, templates, strategies, or other user settings in this process).
    • Close all running applications.
    • Then from the Start menu select --> Control Panel --> Add and Remove Programs.
    • From Add and Remove Programs select NinjaTrader 7 and click Remove.
    • Reboot your machine.
    • Once these steps are completed, download NT7 from the link below:

    Download

    Please let me know if you are still seeing the same issue after the reinstall.
    Dave I.NinjaTrader Product Management

    Comment


      #3
      Don't you mean ninja trader 8? Or is this an NT7 problem in the wrong forum?

      Comment


        #4
        Originally posted by dalebru View Post
        Don't you mean ninja trader 8? Or is this an NT7 problem in the wrong forum?
        Right Forum, Wrong Response. I am running NT8

        ~J

        Comment


          #5
          Ok, So I went thru all the gyrations , uninstalled NT8 , Reinstalled NT8 , Rebooted and Got the same Log error.

          What Now
          J~

          Comment


            #6
            I switched to "Local" instead of Global and I do not get the log
            Error on Startup.

            Comment


              #7
              Thank you for letting us know. I will test the global crosshair a bit further and see if I can replicate the odd behavior or the error message.
              Dave I.NinjaTrader Product Management

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