Unhandled exception: Index was out of range

[tdouglas]

Hi,

Have received the following error message when opening a chart using my default template.

Prior to this error I changed the properties of the right scale to set the horizontal grid lines to be fixes, interval type ticks, value 20. I then saved this as my default template. Now when I open a chart with this template prior to it displaying any date the error is shown. The error continues to be displayed (in new error message boxes so there are 20, then 30 error boxes open etc...). This continues and the chart data doesn't load (and can't change settings on the chart etc...). Had to kill the Ninjatrader process and restart using a different chart template.

Unhandled exception: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

Log and trace files are emailed to the support email address.

Thanks

[NinjaTrader_CodyB]

Hello,
I have tested the template file you have sent on my end and I do receive the same on my end.
I have been trying to recreate the template with the specifics you have provided but I am unable to,
Can you provide what other settings you had save to the template and any indicators that you had added?

[tdouglas]

Hi,

The only indicators were volume and PriorDayOHLC, this could be where the issue is. As per the thread linked below I updated the indicator, I've also attached the indicator. Other than that was just a standard 5 min candle chart.

http://ninjatrader.com/support/forum/showthread.php?t=75439

Thanks

[NJA_MC]

By any chance did you have the "Data Box" open?

I get this type of error a lot with the Data Box open...

Hi,

Have received the following error message when opening a chart using my default template.

Prior to this error I changed the properties of the right scale to set the horizontal grid lines to be fixes, interval type ticks, value 20. I then saved this as my default template. Now when I open a chart with this template prior to it displaying any date the error is shown. The error continues to be displayed (in new error message boxes so there are 20, then 30 error boxes open etc...). This continues and the chart data doesn't load (and can't change settings on the chart etc...). Had to kill the Ninjatrader process and restart using a different chart template.

Unhandled exception: Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index

Log and trace files are emailed to the support email address.

Thanks

[NinjaTrader_CodyB]

Hello,
I have recreated the template with the specifications you have provided but still am unable to reproduce this,
Would you be able to send your UI.xml so we can view the default properties set for your charts?
You will find the UI.xml file under (My) Documents> NinjaTrader 8 Folder.

[tdouglas]

Hi,

UI emailed.

Regards,
Tim