Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Unable to assign an instrument to a new chart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Unable to assign an instrument to a new chart

    When creating a new chart, the Instrument drop-down list is solely populated with the choice, "Dummy".

    This behavior cropped up during 8.0.0.3 and has now persisted to 8.0.0.4.

    Any insights into how to remediate this?
    Attached Files

    #2
    Do you have any chart templates saved under Documents\NinjaTrader 8\templates\Chart?

    If so, can you shut down NinjaTrader 8, then try moving those .xml files to a temporary location such as your desktop, then restart and try again?

    If that helps, can you email us your chart templates so we can look into what went wrong?

    If further issues, please email us your log and trace files to platformsupport[at]ninjatrader[dot]com
    MatthewNinjaTrader Product Management

    Comment


      #3
      Tada! Yes...that worked.

      Thanks,
      C

      Comment


        #4
        Glad to hear you're up and running with that advice - however not sure how your templates got in that state. Do you still have copies of those files on disk? If you have not yet, please be sure to send them into our platform support team so we can look at what went wrong.
        MatthewNinjaTrader Product Management

        Comment

        Latest Posts

        Collapse

        Topics Statistics Last Post
        Started by The_Sec, Today, 02:29 PM
        0 responses
        1 view
        0 likes
        Last Post The_Sec
        by The_Sec
         
        Started by tsantospinto, 04-12-2024, 07:04 PM
        4 responses
        62 views
        0 likes
        Last Post aligator  
        Started by michi08, 10-05-2018, 09:31 AM
        3 responses
        741 views
        0 likes
        Last Post NinjaTrader_ChelseaB  
        Started by sightcareclickhere, Today, 01:55 PM
        0 responses
        1 view
        0 likes
        Last Post sightcareclickhere  
        Started by Mindset, 05-06-2023, 09:03 PM
        9 responses
        259 views
        0 likes
        Last Post ender_wiggum  
        Working...
        X