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B5 not connect to Rithmic

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    B5 not connect to Rithmic

    I cannot connect to Rithmic with Beta5.

    In NT7 the connection works fine.

    #2
    Hi cls71,

    I'd like to test this with you. Please send an email to platformsupport [at] ninjatrader [dot] com.

    In the email please add a link to this forum thread.
    Chelsea B.NinjaTrader Customer Service

    Comment


      #3
      same here... can't connect via Rithmic... B04 was fine earlier today, NT7 connects fine.

      Comment


        #4
        reinstalled - it seems no issues at all - B04 and that connected no problem to Rithmic as earlier today

        Comment


          #5
          I reinstalled B5 and nothing. The connection "Rithmic for NinjaTrader Brokerage" doesn't work.

          Comment


            #6
            I am not bothering with B05 until there is a new release with the fix for the connection.

            Comment


              #7
              Hello atata,

              I am currently able to connect to our rithmic test account on my end.

              I am happy to give this a test with you on your end using your credentials.

              Please send an email to platformsupport [at] ninjatrader [dot] com.
              In the email please include a link to this forum thread.


              cls71,

              I have received your initial email and I have replied requesting your contact information and am currently waiting reply.
              Chelsea B.NinjaTrader Customer Service

              Comment


                #8
                Hello Chelsea,

                I have already answered by email.

                Comment


                  #9
                  Hello cls71,

                  I have just received a reply from you, but this did not contain any contact information so that we can do some testing together.

                  I have responded to you via email once more.
                  Last edited by NinjaTrader_ChelseaB; 09-22-2015, 09:58 AM.
                  Chelsea B.NinjaTrader Customer Service

                  Comment


                    #10
                    I have the exact same problem. I sent in the problem with trace files and log files and I am being told to install other programs to verify my credentials etc. etc.

                    Like the other poster I have it running on another computer with NT7 and it works just fine
                    Beta 5 has crapped things up. This is a problem I am not going to chase. How do I get back to Beta 4 ?

                    J~

                    Comment


                      #11
                      Hello JerryWar,

                      Beta 4 can be downloaded from the NinjaTrader 8 help guide.
                      http://ninjatrader.com/support/helpG...en-us/beta.htm
                      Chelsea B.NinjaTrader Customer Service

                      Comment


                        #12
                        Chelsea,
                        I believe the download has been disabled. It will not let me download. I had already tried that earlier and just tried it again when you posted the link. I clicked on 8.0.0.4 and it just refreshed the page.
                        It would be nice to continue working on my conversion to NT8 while with Beta4 while this bug is worked out.

                        ~J

                        Comment


                          #13
                          I was just able to download B4 from that link. Can you try this and let me know? http://www.ninjatrader.com/support/h...Install.B4.msi
                          MatthewNinjaTrader Product Management

                          Comment


                            #14
                            Originally posted by NinjaTrader_Matthew View Post
                            I was just able to download B4 from that link. Can you try this and let me know? http://www.ninjatrader.com/support/h...Install.B4.msi
                            Yes - Thank You Mathew
                            That did it.

                            You Da Man

                            ~J

                            Comment


                              #15
                              After Re-Install of Beta 4, Ninjatrader Rithmic connected just fine.
                              It does not have the Beta 5 problem.

                              Thanks again

                              ~J

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