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Trouble downloading install file
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Trouble downloading install file
I have downloaded the new open beta a few times now and do not get a setup file. What I get is a msi file. When I click on it I get the run option but when I click on that I get an error message stating that this file does not have a program associated with it for performing this action. I’m at a loss as how to proceed and would appreciate any help or direction as to loading the program.
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Hi ForJL,
What version of Windows are you running currently?<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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Hi ForJL,
If you right-click on the setup msi file > left-click Properties, do you see an option to Unblock the file?<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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Yes I do, I tried unblocking now I get a Ninja 8 setup message stating the following applications are preventing the installer to continue. Please close them and try again. No applications are listed however. I did try shutting Anti-Virus but it didn't help. Perhaps a reboot is needed?
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Hi ForJL,
Yes, I might suggest that just to clear any processes that might be interfering. Also, if the option is available when you right-click on the msi file, I would also suggest clicking Run as Administrator, then see if that does the same.<span class="name">Alex C.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>
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