ChartScale Height and Width Properties Incorrect in B5

[RanchoDinero]

Please see image attaches. In the OnRender method the chartScale parameter has the wrong width and height values - only about 2/3 of the actual chart real estate.

What's strange is that on another Windows 10 machine the chartScale parameter contains correct values.

The code pictured produces the output shown on the chart. The rectangle should cover the entire chart area.

[NinjaTrader_Jesse]

Hello,

Thank you for the post.

I wanted to further clarify, are you saying that this only happens on your windows 10 PC where others it does not?

Could you provide an export of the script for testing purposes?

I look forward to being of further assistance.

[RanchoDinero]

Correct. Happens on some Win10 machines, not on others. All the script needed to reproduce is in the screenshot in the original post.

[NinjaTrader_Jesse]

Hello,

Thank you for the reply.

Rather than guessing on the remainder of the code that is not in the image, I would rather like to test the same script you are to see if I can duplicate the issue to report it to development. Without the actual code I may not duplicate the code exactly as you had which would not assist in finding the issue.

If you can provide an export or text version of the script I could further look into this.

I look forward to being of further assistance.

[RanchoDinero]

No problem. Please see the script attached, it produces the issue shown in the first post.

[RanchoDinero]

More info on this bug - any value greater than 100% will cause this issue, proportional to the setting.

[NinjaTrader_ChelseaB]

Hello RanchoDinero,

I've made a quick video testing these scripts and so far I have not been able to reproduce.
http://screencast.com/t/cpd2m2wGl

I do now see that a special setting of changing the DPI is required to reproduce the issue.

Having the DPI (text size) setting larger than 100% will also cause some undesired behavior with NinjaTrader 7. In general, we have advised to set this back to 100% to resolve the issues with NT7, however, for NT8 I will forward this to our development department as a bug report.

[NinjaTrader_Matthew]

Thanks for sending this in.

The ChartScale Height/Width is not converted to device pixels. This is not done for internal reasons. If you want to use these properites, you must use the .ConvertToVerticalPixels or .ConvertToHorizontalPixels extension methods provided.

We'll have the docs updated to reflect that.

Instead you can use any of the following which are converted:
ChartPanel.X ChartPanel.Y, ChartPanel.W and ChartPanel.H

You can also simply use the RenderTarget.PixelSize.Height and RenderTarget.PixelSize.Width