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BETA6: CL 11-15/12-15 Issues on DOM & Chart

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    BETA6: CL 11-15/12-15 Issues on DOM & Chart

    I loaded BETA6, ES data seems to be fine but for some reason, CL 11-15/12-15 data doesn't seem to be correct. I am missing 12-15 from the DOM entirely, 11-15 shows a single level. My chart doesn't seem to want to show any 11-15 data, but will show 12-15 after reload all historical data (11-15 show only the current data point, probably paints from there, but no history). I use NTBrokerage as the data source (Continuum?).
    Attached Files

    #2
    I disconnected and reconnected and CL 12-15 seems to be working again. Let me know if you want logs to figure out what happened before the restart.

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      #3
      Hello,

      Thank you for contacting us to report the issue.

      So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.201501027.XXXX.txt'.
      Drew O.NinjaTrader Customer Service

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