NT8 won't start with NT7 running

[James108]

If I start NT8 before NT7 all is well

If I start NT7 then try and load NT8 i get this message

This just started with B6

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your note.


It appears your installation was not complete or possibly corrupt. Can you please close NinjaTrader 7 then start NinjaTrader 8 and let the installation process complete.

After NinjaTrader 8 installation has completed please open NinjaTrader 7 then open NinjaTrader 8 and let me know if the issue persists.

[strategesis]

I'm experiencing the opposite problem: I have to start NT7 before starting NT8, otherwise NT7 complains and refuses to start.

[James108]

Every time NT8 starts it does the completing installation step, like every time is the first time.

should I just reinstall NT8 to see if that fixes it?

[sledge]

Every time NT8 starts it does the completing installation step, like every time is the first time.

should I just reinstall NT8 to see if that fixes it?

What system are you using? Windows version?

Do you even have write access to your Documents folder?

In C:\Users\yourusername\Documents\NinjaTrader 8\ is there a Config.xml or any other folder?

[James108]

What system are you using? Windows version? Windows 10 64

Do you even have write access to your Documents folder? yes

In C:\Users\yourusername\Documents\NinjaTrader 8\ is there a Config.xml or any other folder?

yes there is a config.xml

the install remembers all the stored settings

[sledge]

Every time NT8 starts it does the completing installation step, like every time is the first time.

should I just reinstall NT8 to see if that fixes it?

Do you have anything that looks like this?

[James108]

Here it is

[sledge]

I'm experiencing the opposite problem: I have to start NT7 before starting NT8, otherwise NT7 complains and refuses to start.

I was able to successful start NT7 7.0.1000.27 32 bit after starting NT8B6 32 bit on Windows 10 32 bit home. Both with @SIM keys.

What is NT7's complaint? NT already running in background?

[sledge]

What system are you using? Windows version? Windows 10 64

Do you even have write access to your Documents folder? yes

In C:\Users\yourusername\Documents\NinjaTrader 8\ is there a Config.xml or any other folder?

yes there is a config.xml

the install remembers all the stored settings

What laptop is this?

[James108]

this is a desktop withIvy Bridge i7 4930K 6 core with 64 GB and a Samsung 850 Pro for SSD

[sledge]

I just tried on Win 10 32bit with NT7 32 bit loaded in, then NT8 32 bit loaded in just fine.

[James108]

I just tried this again and it works as expected. Nothing was changed, I will report back if it happens again

[sledge]

Did you reboot or anything else in between?

Frigging computers!!!

Is there anything in your NT8 Trace logs that might hint at anything?

[James108]

Yes there was a reboot but that was done numerous times prior to no effect. Nothing that i can see in the trace files