TDAmeritrade real time and historical data not working

[seahn]

On NT8, for my TDA account real time data (intraday and daily) is not working, also no historical data loading is not working, the "Load historical data" menu item is disabled. Is this a know problem?

By the way works fine on NT7 and used to work on previous NT8 beta.

[NinjaTrader_CodyB]

Hello,
Please send me your log and trace files for today so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Email Support.

Please reference the following in the body of the email: http://www.ninjatrader.com/support/f...ad.php?t=80042

[MK888]

TDAmeritrade login does not work on NT8-beta, while wotking on NT7

Hi,

I have the same login problem. Actually I have two problems:

1 Problem:
NT8-Beta does not connect to my TOS account.
error message " The ' 'character, ex value0x20, cannot be included in a name (login failed) I am using the same login credentials which do work fine with NT7
NT8-Beta connects fine to Rithmic and CQG just for info.
I am using 8.0.0.9 (Multi-Broker) - BETA

2 Problem:
I can logon with NT7 to my TOS live account but I can see only historical charts
with NT7. I am not getting any realtime updates. I have tested with AAPL. I can only get 1 min or higher time frame charts, but still only historical data and no realtime updates. Historical data shows all sessions RTH and ETH.

Also I am not getting any tick chart on NT7. tried again with 1-tick chart for AAPL.
TOS runs side by side with NT7 on the same PC. TOS shows 1 tick to 1 month charts absolutely fine.
I am using NT7.0.1000.31

[sledge]

So you have a space in your tda username?
"User name"

[NinjaTrader_CodyB]

Hello,
To investigate further we would need to review your log and trace files.
Please send me your log and trace files so that I may look into what occurred.

You can do this by going to the Control Center-> Help-> Mail to Platform Support.

We will need you to do this for NinjaTrader 7 and NinjaTrader 8. Please reference NinjaTrader 7 with a link to this thread for when you send it from NinjaTrader 7, and NinjaTrader 8 with a link to this thread for when you send it from NinjaTrader 8.