Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT8 on notebook - No charting

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT8 on notebook - No charting

    Hello,

    I'm experiencing a problem with NinjaTrader 8 on my notebook computer - Asus N53S.
    (i7-2630 QM CPU - 8Gb Ram - NVIDIA GeForce GT 540M graphics).

    I can only get a "red cross" on the charts.
    I have had the same problem on previous beta versions of NT8.
    Yesterday, I decided to completely remove NT8 from the notebook computer and also deleted the NinjaTrader 8 folder under "Documents".
    I then installed NT8 Beta 7 without migrating anything from NT7.
    I set up a connection to eSignal and have encountered the same problem.

    N.B. - I have no issues with NT8 on my desktop computer.

    I can't think of anything else to try - Any help would be greatly appreciated !!

    Eric
    Attached Files

    #2
    Hello Eric M.,

    Please go to the Documents\NinjaTrader 8\workspaces folder

    Once in the workspaces folder select the _Workspaces file and rename to _Workspaces.old

    Then launch NinjaTrader and open a new chart without any templates applied

    If the chart loads close the chart and go to*Workspaces, and select your workspace
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      Hello Christopher S,

      I've done exactly as you have instructed and I get the same result.
      I've discovered some odd issues though which I have explained in the attachments.
      It appears to be some sort of graphics problem.
      Anything else that I can try ?

      Eric
      Attached Files

      Comment


        #4
        Hello Eric M.,

        At what point do you experience the same?

        With the new chart or when opening your workspace
        Christopher S.NinjaTrader Customer Service

        Comment


          #5
          With the new chart.

          Comment


            #6
            Hello Eric M.,

            Please send me your log and trace files for today so that I may look into what occurred.

            You can do this by going to the Control Center-> Help-> Mail to Platform Support.

            Please reference the following in the body of the email:*http://www.ninjatrader.com/support/f...ad.php?t=80808
            Christopher S.NinjaTrader Customer Service

            Comment

            Latest Posts

            Collapse

            Topics Statistics Last Post
            Started by GussJ, 03-04-2020, 03:11 PM
            16 responses
            3,281 views
            0 likes
            Last Post Leafcutter  
            Started by WHICKED, Today, 12:45 PM
            2 responses
            19 views
            0 likes
            Last Post WHICKED
            by WHICKED
             
            Started by Tim-c, Today, 02:10 PM
            1 response
            9 views
            0 likes
            Last Post NinjaTrader_ChelseaB  
            Started by Taddypole, Today, 02:47 PM
            0 responses
            5 views
            0 likes
            Last Post Taddypole  
            Started by chbruno, 04-24-2024, 04:10 PM
            4 responses
            53 views
            0 likes
            Last Post chbruno
            by chbruno
             
            Working...
            X