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Crash after IQFeed disconnect

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    Crash after IQFeed disconnect

    After IQFeed disconnected the log displays the following below. The last bit repeated thousands of times. The GUI then becomes unresponsive. While exiting the application I receive the popup of Unhandled exception: Exception has been thrown by the target of an invocation. The NT8 crashes.

    2015-12-04 10:40:46:021|1|2|1 => IQ: Primary connection=Disconnecting, Price feed=Disconnecting
    2015-12-04 10:40:46:039|3|16|Failed to call OnRender for 'Dot': 'HRESULT: [0x88990016], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_PUSH_POP_UNBALANCED/PushPopUnbalanced], Message: The push and pop calls were unbalanced.
    '
    2015-12-04 10:40:46:039|3|16|Failed to call OnRender for 'Dot': 'HRESULT: [0x88990001], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_STATE/WrongState], Message: The object was not in the correct state to process the method.
    '
    2015-12-04 10:40:46:039|3|16|Failed to call OnRender for 'Dot': 'HRESULT: [0x88990001], Module: [SharpDX.Direct2D1], ApiCode: [D2DERR_WRONG_STATE/WrongState], Message: The object was not in the correct state to process the method.
    '

    #2
    Hello,

    Can you please tell me what version you have installed which can be found under Help->About.
    Christopher J.NinjaTrader Customer Service

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      #3
      Hi Chris,
      I'm using Beta 7

      Comment


        #4
        To forward your log and trace files please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the following boxes:
        • Log and trace files
        • Workspace files and UI settings
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Are you still able to reproduce this behavior when disconnecting from IQFeed? If so please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the following boxes:
          • Log and trace files
          • Workspace files and UI settings
          Christopher J.NinjaTrader Customer Service

          Comment


            #6
            Hi Christopher,
            I haven't been able to reproduce the same issue since upgrading to Beta 7, but I am having issues still when my data feed tries to reconnect. It will tell me that I am reconnected but no new data comes through. See example picture of my market analyzer. I need to restart NT8 to get the feeds working again.
            Attached Files

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              #7
              Can you tell me what version of IQFeed Client Software you currently have installed.
              Christopher J.NinjaTrader Customer Service

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                #8
                IQFeed Version 5.1.3.1

                Comment


                  #9
                  To forward your log and trace files please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

                  Also can you please tell me the date and time this last occurred.
                  Christopher J.NinjaTrader Customer Service

                  Comment

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