I am unable to create a chart using Tick Data (i.e. a chart where each bar is 3000 ticks). Additionally, I am unable to create a chart based on Range Bars.
The chart window opens but the animation of "Loading ... " keeps spinning.
I can load Monthly, Weekly, Daily, and Minute Bar Charts.
This is using a live account on Continuum.
Steps:
1) Start NT8B7
2) select select New Chart, ES 12-15, Tick Chart 9000 ticks, 1 Day to Load
Chart never loads.
Thanks,
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