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DataBox: "Always On Top" will not disable

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    DataBox: "Always On Top" will not disable

    When turned off using its right-click popup menu properties, the Data Box still stays on top of all Windows. No matter the setting for "Always On Top", the Data Box never moves to the back of any active Window, or any window for that matter.

    NT8,Beta7 on Windows 10, v1511 (OS Build 10586.29)

    #2
    Hello,

    Thank you for posting this.

    I don't see this occurring on my windows 8 install, I will locate a windows 10 box today and test this as you are to confirm.

    I look forward to being of further assistance.
    JesseNinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_Jesse View Post
      Hello,

      Thank you for posting this.

      I don't see this occurring on my windows 8 install, I will locate a windows 10 box today and test this as you are to confirm.

      I look forward to being of further assistance.
      A picture tells a better story, and a video tells it even better than that.

      Comment


        #4
        Hello,

        Thank you for providing the video.

        I tested this on a few different machines/ windows versions here at the office but as of yet I am unable to confirm this. I wanted to check if you had any other PC's and if so are they experiencing the same if you have NinjaTrader installed there?

        The video does show this occurring so I would like to identify what actually caused that in your case.

        I look forward to being of further assistance.
        JesseNinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_Jesse View Post
          Hello,

          Thank you for providing the video.

          I tested this on a few different machines/ windows versions here at the office but as of yet I am unable to confirm this. I wanted to check if you had any other PC's and if so are they experiencing the same if you have NinjaTrader installed there?

          The video does show this occurring so I would like to identify what actually caused that in your case.

          I look forward to being of further assistance.
          It must have been a corrupted installation. After restarting NinjaTrader did not help, and then restarting Windows did not help either, I reinstalled NinjaTrader 8-B7, and the problem seems to not be there any longer.

          I do not know if the logs will help, but I presume that they are still here if you really want to see them. After all. I did not delete the user directory before I reinstalled NinjaTrader.

          Comment


            #6
            Hello,

            Well at least it is resolved but still a mystery.

            I am unsure what specifically would have caused that but please if you see it come up again let me know.

            As for your trace files, if you would like to send one from a time you knew that had occurred to platform support @ ninjatrader.com in reference to ticket 1433540 at the very least I could look it over and check for problems.

            I look forward to being of further assistance.
            JesseNinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_Jesse View Post
              Hello,

              Well at least it is resolved but still a mystery.

              I am unsure what specifically would have caused that but please if you see it come up again let me know.

              As for your trace files, if you would like to send one from a time you knew that had occurred to platform support @ ninjatrader.com in reference to ticket 1433540 at the very least I could look it over and check for problems.

              I look forward to being of further assistance.
              After market close, I shall do some date/time matching with the video and the log, and see if I can find the relevant log.

              Thanks for your efforts.

              Comment

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