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Loading Ninja Trader Database & Key is already added

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    Loading Ninja Trader Database & Key is already added

    Hi

    This is about loading the program. Clicking on the N T 8 64 bit icon. The program fails to load. It gets to Initializing database and then there is an error that reads:
    Error X unable to connect to DB: An item with the same key has already been added.

    The program just hangs there and can't load. Turning off the computer results in the same situation.

    Regards Tradewel

    #2
    Hello Tradewel,

    Thank you for your post,

    Can you please write in to PlatformSupport [AT] NinjaTrader [DOT] Com with your log and trace files? Also include a link to this forum post.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.

    Attach any log file with today's date.
    You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.

    Attach any trace file with today's date.
    Eric B.NinjaTrader Customer Service

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