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NT8 Unhandled exception UCEERR_RENDERTHREADFAILURE(Exception from HRESULT 0x8898040)

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    NT8 Unhandled exception UCEERR_RENDERTHREADFAILURE(Exception from HRESULT 0x8898040)

    Hello,

    I was running a back-test when NT8 suddenly began opening multiple windows in a loop by itself. I couldn`t tell what kind of windows it was opening since the windows where opening too quickly and filling up the Windows Start Menu bar.

    The only way to exit was to restart my machine.

    I`ve uploaded a screen print of the NT Log after I restarted.

    I have send a copy of the log and trace files to [email protected] with subject as "RE: NT8 Unhandled exception UCEERR_RENDERTHREADFAILURE(Exception from HRESULT 0x8898040)"
    Attached Files

    #2
    Hello,

    Thank you for your post.

    Are you currently working with another support member via email after sending your Log and Trace files? If so can you provide the name of the support representative so I may follow up with them on the case.
    Christopher J.NinjaTrader Customer Service

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      #3
      Hello

      No I am not. What info do you need ?

      Comment


        #4
        Please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
        Christopher J.NinjaTrader Customer Service

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          #5
          Ok. I`ve emailed the log and trace files and included the link to this thread

          Comment

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