Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chartscale Properties page crashes chart

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Ricam
    replied
    Problem is gone. I think it coincided with earlier problem with server HDS5 which was verified on your end, and fixed.

    Leave a comment:


  • NinjaTrader_RileyS
    replied
    Hello Ricam,

    Thank you for your post!

    What version of NinjaTrader 8 are you running? You can check this by navigating to the Control Center -> Help -> About... (Example: 8.0.0.8).

    I was unable to reproduce this. Below are the steps I took to attempt to reproduce:

    * Connected to CQG
    * Opened an ES 03-16 1 minute chart
    * Right clicked on the price margin and selected Properties
    * Was able to exit without seeing any freezing.
    * Went back to the price margin properties window and changed many settings and saw no freezing when exiting.

    Let me know if you had any additional steps other than the steps I took above.

    Additionally, if you can still reproduce this, please provide a Jing video so that I can attempt to reproduce on our end. See the following page to download Jing which is a free application for sending video links:
    https://www.techsmith.com/jing.html

    Leave a comment:


  • Ricam
    replied
    Nope, not using chart trader.

    Title of properties window is

    Chart - <Instrument full name> - Chart Panel
    Last edited by Ricam; 01-19-2016, 01:25 PM.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Hello Ricam,

    Thank you for writing in, I have some questions for you to further help me with your inquiry.

    I have a feeling you are using the Chart Trader. When you open the properties window, what does the title say? If it reads something to "Chart - ES 03-16 - Chart Trader".

    I'll be waiting for your response.

    Leave a comment:


  • Ricam
    replied
    Happens if I am logged on to my CQG data feed,

    If not connected, do not have this problem. So I made my changes and saved workspace while disconnected.

    Leave a comment:


  • Guest's Avatar
    Guest replied
    Hello Ricam,
    Thank you for writing in to the NinjaTrader Support Forum.
    Please bear with me when I am researching your inquiry.

    Leave a comment:


  • Ricam
    started a topic Chartscale Properties page crashes chart

    Chartscale Properties page crashes chart

    Using NT8b8.

    If I right click on the price scale of the price panel of a chart to open the properties window, regardless of whether or not I change a scale property, upon closing that page, the chart becomes unresponsive and freezes up.

Latest Posts

Collapse

Topics Statistics Last Post
Started by Kediil, Today, 09:26 AM
0 responses
1 view
0 likes
Last Post Kediil
by Kediil
 
Started by bootize, Today, 08:37 AM
0 responses
6 views
0 likes
Last Post bootize
by bootize
 
Started by _Zero_, 01-06-2020, 01:16 PM
4 responses
138 views
2 likes
Last Post globaljobber  
Started by sukhob, Yesterday, 04:27 PM
2 responses
21 views
0 likes
Last Post sukhob
by sukhob
 
Started by zacharydw00, Yesterday, 05:36 PM
0 responses
6 views
0 likes
Last Post zacharydw00  
Working...
X