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after update to NT 8.0.0.8 bar timer in eurex data not working

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    after update to NT 8.0.0.8 bar timer in eurex data not working


    #2
    Hello shilli1,

    I display remaining time as expected when I test it on my end.

    Do you receive realtime data in the chart - do you see the price marker change?

    Could it be your PC clock is not set to the correct date/time?
    Attached Files
    JasonNinjaTrader Customer Service

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      #3
      Originally posted by NinjaTrader_Jason View Post
      Hello shilli1,

      I display remaining time as expected when I test it on my end.

      Do you receive realtime data in the chart - do you see the price marker change?

      Could it be your PC clock is not set to the correct date/time?
      Yes, data is realtime and PC clock is actually german time

      The problem is not in GC, ES, YM, 6E for example

      Comment


        #4
        Does it make a difference if you close the chart and create a brand new one?

        Please try a restart of NinjaTrader (if not already).

        What session template do you have selected? Does the issue persist if you select the 'Eurex Equity Index Futures' or 'Default 24 x 7' session template?
        JasonNinjaTrader Customer Service

        Comment


          #5
          New chart the same problem but if I change the template to 24/7 it works now before there was nothing selected

          Comment


            #6
            I check this in the other charts this is nothing selected automatically. I have to change this manual

            Comment


              #7
              You likely had it set to <Use instrument settings>. This is the default setting. It will use the trading hours template that is setup for the instrument.

              Please go to Control Center-->Tools-->Instruments. Type one the Eurex symbols, highlight it and click Edit. You can now see what trading hours template is selected.

              You can view the times of trading hours templates at Control Center-->Tools-->Trading Hours. Am I correct the current time is excluded by the trading hours template you were using?
              JasonNinjaTrader Customer Service

              Comment


                #8
                Originally posted by NinjaTrader_Jason View Post
                You likely had it set to <Use instrument settings>. This is the default setting. It will use the trading hours template that is setup for the instrument.

                Please go to Control Center-->Tools-->Instruments. Type one the Eurex symbols, highlight it and click Edit. You can now see what trading hours template is selected.

                You can view the times of trading hours templates at Control Center-->Tools-->Trading Hours. Am I correct the current time is excluded by the trading hours template you were using?
                Yes, this is correct

                Comment

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