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Charts are blank for instruments

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    Charts are blank for instruments

    I had loaded a couple of charts and saved as the default work space. Everything worked fine. Then today when I opened NT8, the chart window is not displaying any bars or any of the axis information. However, I can see the ask/bids changing on the chart trader window.

    Also the indicator button on top is disabled, which I presume is due to no bars displaying.

    I tried backing up and restoring, as well as uninstalling/reinstalling NT8, but its the same issue. This happens even if i use a default chart template. How can I recover from this?

    I've attached a screenshot.
    Attached Files
    Last edited by tanbyte; 01-29-2016, 01:33 AM.

    #2
    ....me the same, see thread below, seems that Historical Data Server is down.

    If I try to click Database, the system freezes

    Comment


      #3
      Unfortunately NinjaTrader 8 is unable to connect to its historical data server at this time. I have sent a report to the server team. Once there is news regarding the matter, I will let you know.
      JasonNinjaTrader Customer Service

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        #4
        Can you please restart NinjaTrader 8 and you should be able to connect to the historical data server again.
        JasonNinjaTrader Customer Service

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          #5
          it works, thank you

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