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chart trader issue in 8.0.0.9

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    chart trader issue in 8.0.0.9

    Hi,
    hope I'm right in this forum...
    After updating to 8.0.0.9 I'm no longer able to modify order quantity within the chart. It seems that the ok-button on the trade line are no longer working. I can also not increase and decrease the number.
    Any ideas?

    Thanks
    Mario

    #2
    Hello Mario,

    Please follow the steps listed below to partially uninstall and reinstall NinjaTrader.

    Close all running applications.
    Uninstall NinjaTrader within Windows Control Panel.
    Once these steps are completed, download NinjaTrader 8 from the link below.
    http://ninjatrader.com/PlatformDirect
    Christopher S.NinjaTrader Customer Service

    Comment


      #3
      no change

      Hi Christopher,

      uninstalled NT, downloaded the new from your link and installed it - still the same error, not possible to change the amount of contracts. I attached a picture to show you exactly what I mean.

      Until friday I'd never a problem like this,

      Mario
      Attached Files
      Last edited by md236; 02-29-2016, 01:13 PM.

      Comment


        #4
        Hello Mario

        Please send me your log and trace files for today so that I may look into what occurred.

        You can do this by going to the Control Center-> Help-> EMail Support.

        Please reference the following ticket number in the body of the email: ATTN: Chris S http://ninjatrader.com/support/forum...ad.php?t=83381
        Christopher S.NinjaTrader Customer Service

        Comment


          #5
          Same error

          I have the Same error

          Comment


            #6
            Hello

            Please send me your log and trace files for today so that I may look into what occurred.

            You can do this by going to the Control Center-> Help-> EMail Support.

            Please reference the following ticket number in the body of the email: http://ninjatrader.com/support/forum...ad.php?t=83381
            Christopher S.NinjaTrader Customer Service

            Comment

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