Ninja server bug?

[quicktrick]

Hello Ninja Team,

Please, look at the picture. The chart is 1 Renko. There is a steep raise of the price on it. Every time I close NT b9 and then start it again that raise is shifted to another position, about the time I connect to my Continuum. Cleaning NT's cache and even complete NT reinstallation with deleting Documents\NinjaTrader 8 folder doesn't help. Every time I connect to my Continuum the issue is repeated.

I have been watching this issue for all the day today, my local time (for about 8 hours).

This isn't the first time the issue appears. There was another case about two months ago. It had been lasting for, maybe, a month that time. Finally I completely reinstalled NT with deleting Documents\NinjaTrader 8 folder and the issue disappeared. But this time that trick doesn't help.

What's going on?

[quicktrick]

You haven't replied to this report.

Anyway, today I don't see yesterday's issue. May it have something to do with the contract rollover?

[NinjaTrader_ChristopherJ]

Hello,

Thank you for your post.

Can you tell me what data provider you are connected to within NinjaTrader. Also can you tell me what rollover date is used for 06-16 with the steps I have provided below:

• Tools->Instruments
• Select ES
• Edit
• Scroll to the bottom and left mouse click on 48 rollovers
• Select 06-16 and the Rollover date will be listed on the right

[quicktrick]

Hello Christopher,

I am connected to NinjaTrader Brokerage. The rollover date is 03-10-2016. But I had tested my strategy on ES 03-16 until 03-15-2016 and only then I manually switched to ES 06-16. So that day was the first day I switched to ES 06-16.

I guess the previous time I encountered the same issue was after I switched to the next contract too. That time I watched some strange big price fluctuation on time-based charts (ES 1 min, 5 min, 8 min, 60 min). Every time I connected to Continuum the last historical bar of the chart had huge upper and lower wicks. I don't have any pictures from that time, sorry. The issue had lasted for about a month until I completely reinstalled NT with removing Documents\NinjaTrader 8 folder.

[NinjaTrader_ChristopherJ]

I have tested this on my end and I was unable to reproduce this issue when changing from ES 03-16 to ES 06-16.

If this occurs again can you please right click within your chart and select "Reload All Historical Data" and let me know if the data loads as expected.