Serious Data Issue NT8 B9 MultiBroker

[Pirsqard]

I use two data connections, Rithmic and CQG, at two different brokers, most often simultaneously. Usually on price volatility, sometimes not, I am getting the wrong price data, which is sometimes latent, other times accelerated, anywhere from 4 - 10 ticks, occasionally more. Sometimes the two connections will show me two different current prices on the same DOM, both of which are wrong, see included pictures. Note that in one of the pictures .7633 shows as current price while in reality price was at .7646, as shown on my Tradestation charts and Matrix.

I thought that the latency might have been with the broker where I was connecting via Rithmic, so earlier this week I went through the trouble of switching the data feeds at both brokers, from one to the other. The issue persists.

Please advise.

[NinjaTrader_EricB]

Hello Pirsqard,

Thank you for your post,

Could you please write in to PlafrormSupport[AT]NinjaTrader[DOT}com with your log and trace files? Please also include a link to this forum post.

You will find the log file on your PC in the (My) Documents > NinjaTrader 8 > Log folder.

Attach any log file with the most recent date you've seen this behavior.
You will find the trace file on your PC in the (My) Documents > NinjaTrader 8 > Trace folder.

Attach any trace file with the most recent date you've seen this behavior.

[Pirsqard]

Files sent.

[NinjaTrader_Matthew]

Thanks for sending those in. I've sent them over to development to analyze and you can track this issue using ID #9566