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Bar Timer not starting once session begins

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    Bar Timer not starting once session begins

    Good Morning

    Using the bar timer on a minute chart, if the chart is opened before the session has started, once the session has started streaming data and bars are updating the bar time stays on disabled outside session time until i hit "Reload Ninja Script", "Reload All Historical Data" or change symbols.

    Example: I'm in the mountain time zone so the RTH equities market opens at 7:30am. Open Ninjatrader at 0700 and connect to Kinetick. Open a 1 minute chart with the symbol IWM and seesion template set to US Equities RHT. Data starts at 0730 when the market opens but the bar time doesn't start.

    Current version i have is NT8B10.

    Screencap attached


    #2
    Hello,
    As a test, please take the following steps to force NinjaTrader to start without your saved workspace. You will have the option to reopen these after our tests.

    Shut down NinjaTrader

    Navigate to (My) Documents\NinjaTrader 8\workspaces

    Cut and paste all the files within this folder onto your desktop

    Restart NinjaTrader which should startup without any workspaces.

    Once NinjaTrader has started on just the control center, please open a new chart with no custom bar types/indicators/templates and test for issue.

    If there are no issues on this new workspace, please try opening the previous workspace by exiting NinjaTrader and moving the files from your Desktop back into the 'workspaces' folder.

    If this reintroduces issues, I would suggest rebuilding your workspace, adding 1 indicator at a time. Please keep track of what indicators you add back in so that we can narrow down what indicator is causing the issue if the issue returns. I also suggest making a backup of your workspace so we can restore a backup if the issue returns. Below I have provided a link to the Backup and Restore section of our help guide.
    http://ninjatrader.com/support/helpG...p__restore.htm
    Ryan M.NinjaTrader Customer Service

    Comment


      #3
      No Change

      I did your requested troubleshooting steps, no change.

      Workspace folder cleared
      Open Ninjatrader
      New Chart
      Standard NT8 Candles
      Bar Timer No other Indicators

      Comment


        #4
        TraderJesse,
        Can you please write in to platformsupport[at]ninjatrader[dot]com and provide me with your log and trace files. You can do this by going to the Control Center-> Help-> Mail to Platform Support. In the body of the email can you please put ATTN RyanM and reference this forum post.

        http://ninjatrader.com/support/forum...ote=1&p=453713
        Ryan M.NinjaTrader Customer Service

        Comment


          #5
          FYI

          Since installing NT8B12, this issue appears to have been corrected.

          Comment

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