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Hello Legacy68,
Thank you for your post,
Who are you connected to? This is displayed in green on lower left corner of the Control Center window by hovering your mouse.
What instrument (and expiry if applicable) have you selected?
(For a chart) what interval is selected?
To test, please take the following steps to have NinjaTrader 8 launch in Safe Mode.
1. Close NinjaTrader 8
2. Hold the Ctrl Key + double click the NinjaTrader 8 icon
3. When launched, the NinjaTrader 8 splash screen that appears when loading should say Safe Mode.
This will cause NinjaTrader to launch without your saved workspaces and also will Connect on Startup disabled. Try opening a chart via the New menu.
Let me know if the behavior you see after taking these steps.Eric B.NinjaTrader Customer Service
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Originally posted by NinjaTrader_EricB View PostHello Legacy68,
Thank you for your post,
Who are you connected to? This is displayed in green on lower left corner of the Control Center window by hovering your mouse.
What instrument (and expiry if applicable) have you selected?
(For a chart) what interval is selected?
To test, please take the following steps to have NinjaTrader 8 launch in Safe Mode.
1. Close NinjaTrader 8
2. Hold the Ctrl Key + double click the NinjaTrader 8 icon
3. When launched, the NinjaTrader 8 splash screen that appears when loading should say Safe Mode.
This will cause NinjaTrader to launch without your saved workspaces and also will Connect on Startup disabled. Try opening a chart via the New menu.
Let me know if the behavior you see after taking these steps.
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