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crash and strategies disappeared

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    crash and strategies disappeared

    I had a crash and all my strategies disappeared. how do I fix it?
    the reboot did not help. I need some guidance on how to recover.
    Last edited by junkone; 06-02-2016, 02:10 AM.

    #2
    Hello junkone,

    Thanks for your post.

    Please send your log and trace files to PlatformSupport[at]NinjaTrader[dot]Com, mark it atten:Paul and a link to this thread.

    It is possible that a crash may have corrupted one or more files and a reinstallation may be needed.
    Paul H.NinjaTrader Customer Service

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      #3
      ok, waiting for your suggestion. mail sent

      Comment


        #4
        this beta is very unstable. I reinstalled it all and it crashed again and I lost all my strategies. how do I revert back to the earlier beta?

        Comment


          #5
          Originally posted by junkone View Post
          this beta is very unstable. I reinstalled it all and it crashed again and I lost all my strategies. how do I revert back to the earlier beta?
          Are they still in your strategies folder under My Documents\user\....

          Comment


            #6
            yes the strategies are there but the control panel cannot load any strategy not even the built in ones.

            Comment


              #7
              Hello junkone,

              Originally posted by junkone View Post
              this beta is very unstable. I reinstalled it all and it crashed again and I lost all my strategies. how do I revert back to the earlier beta?
              Have replied to your e-mail on the same subject.
              Paul H.NinjaTrader Customer Service

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