NT8B11 - FATAL: there's no market data handler to unsubscribe

[sledge]

image:

http://www.screencast.com/t/rsp9ipSe9RDz

What I did.

I connected to Playback Market Replay a couple days ago, ran a replay, and performed a hibernate on laptop.

Today - I started up the laptop and look at a Trade Performance report.

Then I noticed I ran my replay on 3 minute charts. Oops - mistake. I need 15 second chart on the left ES 06-16, and 30 second chart on the right. Made changes.

So I disabled the strategy. I removed the strategy.

Then I disconnected from Playback-Market Replay - and got the error message.

The changing of chart timeframes is the only thing I have done differently this time around. It could be from a hibernate as this might be one of my first NT8B11 hibernates. Or a combination of both.

Well, I'll try to recover from this fatal, get my charts set up correctly, get my results, and re-run the replay and follow the same steps above ( hibernate, come back next day, performance results, change time frames, disable strategy, remove strategy, disconnect replay).

I found 3 other previous posts, but those don't appear related to my case.

http://ninjatrader.com/support/forum/showthread.php?t=85613&highlight=market+data+handler

http://ninjatrader.com/support/forum/showthread.php?t=83654&highlight=market+data+handler

http://ninjatrader.com/support/forum/showthread.php?t=83642&highlight=market+data+handler

[NinjaTrader_ZacharyG]

Hello sledge,

Thank you for writing in.

So I may look into this further, please provide your log and trace files.

You can do this by going to the Control Center-> Help-> Email Support.

Please reference both a link to this thread and my name in the body of the email.

[sledge]

It did not happen on next test. grrr.

[Pirsqard]

I get his error all the time, and have been since three, four beta's ago. Just got the last one two days ago and sent in to NT support, who I've never heard from. I've just given up on them ever figuring it out.

[NinjaTrader_PatrickH]

Hello Pirsqard,

Thank you for your post.

Can you forward that note over to platformsupport[at]ninjatrader[dot]com with 'ATTN: Patrick H' in the subject line?

[NinjaTrader_PatrickH]

Hello sledge,

Thank you for reporting.

I will run tests further on my end.

[sledge]

Hello sledge,

Thank you for reporting.

I will run tests further on my end.

I wouldn't put too much effort into this one unless I can narrow it down and reproduce.

[Harry]

NT8-B11 Getting this message frequently

NT8-B11 64-bit connected to Kinetick Realtime datafeed.

When switching instruments via dropdown menu (example from ES 09-16 to HO 08-16 or ZW 09-16) or when switching the chart period - for example from minutes to ticks - I am often, but not always getting a warning

FATAL: there's no market data handler to unsubscribe

An unhandled Microsoft .NET Framework exception occurred in NinjaTrader.exe.

Screenshot and error message attached.

I may have posted this in the wrong thread. I was on live data not replay data.

[NinjaTrader_PatrickH]

Thank you, Harry!

The additional report is appreciated.

[sledge]

NT8-B11 64-bit connected to Kinetick Realtime datafeed.

I may have posted this in the wrong thread. I was on live data not replay data.

No its fine. Although I just saw the other post about live.

Anyways, a quick question, were these charts actively running and up to date? They weren't stale or dead?

[Harry]

No its fine. Although I just saw the other post about live.

Anyways, a quick question, were these charts actively running and up to date? They weren't stale or dead?

The charts were actively running and up to date.

I would simply ignore the popup and then switch to other instruments or bar types.

[NinjaTrader_PatrickH]

Have you continued to see this in Beta 12?