Workspace doesn't restore correctly

[floydman]

I create a new workspace, setup all my windows and then save the workspace.

When i restart NinjaTrader i switch back to my workspace and the window sizes are different to how they were when i saved.

Very frustrating as i have to setup the windows every time i launch.

I'm using 8.0.0.11 64-bit (Multi-Broker) - BETA

[sledge]

Other questions: Which Windows are you using?

Are you using any 3rd party type windows add-ons?

I haven't seen this in any Beta yet... and I've had more than a few issues with Display Scaling > 100% on 3k/4k laptops.

[floydman]

Other questions: Which Windows are you using?

Are you using any 3rd party type windows add-ons?

I haven't seen this in any Beta yet... and I've had more than a few issues with Display Scaling > 100% on 3k/4k laptops.

Windows 10. Not using any add-ons. Stock NinjaTrader. I have had previous versions of NT installed but these were uninstalled prior to installing NT8 Beta

[floydman]

I have created a short movie showing the issue. As you can see when i load the saved workspace the windows are sized incorrectly

https://dl.dropboxusercontent.com/u/74686067/bandicam%202016-07-07%2019-50-54-737.mp4

[sledge]

Yowsers!


Hopefully NT Boffins have an answer!!!

[floydman]

Tried re-installing NT. Same issue. Even if i have a single workspace (the default one that ships with NT) and then modify and save that it doesn't remember my settings on re-load.

Does NT save user data somewhere apart from the program folder and in My Documents? I wonder if there are some settings stored somewhere that need to be cleaned out?

[soulfx]

Hello just to add to this thread - i have lost count the number of times now i have had to recreate workspaces and even reinstall this current beta 11 and clear cache and so on. A reply from ninja was it could be a multi threaded issue but nothing other than that. I note no one from support has responded to this thread. I think N8 is overall a great product but i am trying to test this with 16 chart tabs and one day is fine the next i get errors then 3 days is fine .. have been operating with this since last 2 betas. Then get data gaps with CQG for globex data - so many unanswered questions and issues - even if i try to submit workspace data it is rationalised into 'its beta' when i know there is an underlying issue but cant prove it.
So XML workspaces like in N7 and instability i would say is here to stay and is not any better or improved upon since N8 - take this into account ninja please and look into this or you will likely be inundated when you go into production. It is such a time consuming time waster for traders and users and you need to listen to this.
thanks

[NinjaTrader_RyanM]

Floydman,
Can you please close the default futures Workspace and then save. Please open NinjaTrader and test if the window shows the same result.

[floydman]

soulfx ... Agreed i think NT is great and i really would like to use it, but if these kind of issues persist i will probably move back to using IB TWS or Sierra Chart. I really wanted to use the new NT 8 Add-On features though as that's a really exciting feature. Hopefully this issue can be resolved.

[sledge]

soulfx ... Agreed i think NT is great and i really would like to use it, but if these kind of issues persist i will probably move back to using IB TWS or Sierra Chart. I really wanted to use the new NT 8 Add-On features though as that's a really exciting feature. Hopefully this issue can be resolved.

Rename UI.XML in this folder to UI_old.XML

C:\Users\yourusername\Documents\NinjaTrader 8

I'm surprised no one has requested you send in your UI.XML file.

[koganam]

Tried re-installing NT. Same issue. Even if i have a single workspace (the default one that ships with NT) and then modify and save that it doesn't remember my settings on re-load.

Does NT save user data somewhere apart from the program folder and in My Documents? I wonder if there are some settings stored somewhere that need to be cleaned out?

Are you using an antimalware product? Try turning it off temporarily.

[floydman]

Tried removing the rnaming UI.xml file and also disabling Windows defender in case that was the issue but no luck. What ever i do the same workspace loads on startup (showing AUDUSD & S&P). I never created charts with AUDUSD so i guess that's a NT default. Question is where does that layout come from, why is it always defaulting to that and why can i not delete it?

[sledge]

There is not NT default that I'm aware of.

It's blank.

Did you import from NT7?

[floydman]

There is not NT default that I'm aware of.

It's blank.

Did you import from NT7?

I did have NT 7 ages back but didn't import anything. My NT 8 is a clean install.

[NinjaTrader_RyanM]

Floydman,
Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.
You can do this by going to the Control Center-> Help-> Mail to Platform Support.
Please reference the following URL in the email body: http://ninjatrader.com/support/forum...ote=1&p=466531