• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT 8 B12 crash

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    NT 8 B12 crash

    Hi there,

    What has expired:
    The 90 tick ES chart has locked up and the memory which is usually quite stable ~600 MB with my current setup went up to 1.6 GB in ~30 minutes. All other charts seemed working fine, in fact I was able to switch instruments as well. The 90 tick ES chart would not work at all, frozen.

    What did caused the crash:
    On the ES 90 tick chart I've tried to display trades and when I clicked only "MarkersOnly" the chart froze.

    Resolution -> killed NT 8 process via task manager.

    Created a dump file prior the kill and going to email it shortly to support along with a link to this thread.

    Hope this helps.

    atata

    #2
    Not sure how much of my email went through... I've got a message that email partially failed because of "out of disk". I have to assume that was on your side. The dump file compressed ~300 MB so that might be a problem for the email as well. Let me know what you need.

    Comment


      #3
      atata,
      Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

      You can do this by going to the Control Center-> Help-> Mail to Platform Support.
      Please reference the following in the email body: ATTN RyanM
      http://ninjatrader.com/support/forum...ad.php?t=87438
      Ryan M.NinjaTrader Customer Service

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by priceisking, Today, 12:51 PM
      1 response
      5 views
      0 likes
      Last Post NinjaTrader_PaulH  
      Started by chartish, Today, 10:33 AM
      3 responses
      15 views
      0 likes
      Last Post chartish  
      Started by casabella, Today, 11:51 AM
      1 response
      6 views
      0 likes
      Last Post NinjaTrader_PaulH  
      Started by Johnny, Today, 11:42 AM
      1 response
      13 views
      0 likes
      Last Post NinjaTrader_Jermaine  
      Started by habibalex, Today, 09:03 AM
      2 responses
      13 views
      0 likes
      Last Post sledge
      by sledge
       
      Working...
      X