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NT 8 B12 crash

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    NT 8 B12 crash

    Hi there,

    What has expired:
    The 90 tick ES chart has locked up and the memory which is usually quite stable ~600 MB with my current setup went up to 1.6 GB in ~30 minutes. All other charts seemed working fine, in fact I was able to switch instruments as well. The 90 tick ES chart would not work at all, frozen.

    What did caused the crash:
    On the ES 90 tick chart I've tried to display trades and when I clicked only "MarkersOnly" the chart froze.

    Resolution -> killed NT 8 process via task manager.

    Created a dump file prior the kill and going to email it shortly to support along with a link to this thread.

    Hope this helps.

    atata

    #2
    Not sure how much of my email went through... I've got a message that email partially failed because of "out of disk". I have to assume that was on your side. The dump file compressed ~300 MB so that might be a problem for the email as well. Let me know what you need.

    Comment


      #3
      atata,
      Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

      You can do this by going to the Control Center-> Help-> Mail to Platform Support.
      Please reference the following in the email body: ATTN RyanM
      http://ninjatrader.com/support/forum...ad.php?t=87438
      Ryan M.NinjaTrader Customer Service

      Comment

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