Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

NT 8 B12 crash

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    NT 8 B12 crash

    Hi there,

    What has expired:
    The 90 tick ES chart has locked up and the memory which is usually quite stable ~600 MB with my current setup went up to 1.6 GB in ~30 minutes. All other charts seemed working fine, in fact I was able to switch instruments as well. The 90 tick ES chart would not work at all, frozen.

    What did caused the crash:
    On the ES 90 tick chart I've tried to display trades and when I clicked only "MarkersOnly" the chart froze.

    Resolution -> killed NT 8 process via task manager.

    Created a dump file prior the kill and going to email it shortly to support along with a link to this thread.

    Hope this helps.

    atata

    #2
    Not sure how much of my email went through... I've got a message that email partially failed because of "out of disk". I have to assume that was on your side. The dump file compressed ~300 MB so that might be a problem for the email as well. Let me know what you need.

    Comment


      #3
      atata,
      Please send me your log and trace files so that I may look into what occurred to platformsupport[at]ninjatrader[dot]com.

      You can do this by going to the Control Center-> Help-> Mail to Platform Support.
      Please reference the following in the email body: ATTN RyanM
      http://ninjatrader.com/support/forum...ad.php?t=87438

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by reynoldsn, Today, 02:34 PM
      0 responses
      1 view
      0 likes
      Last Post reynoldsn  
      Started by nightstalker, Today, 02:05 PM
      0 responses
      8 views
      0 likes
      Last Post nightstalker  
      Started by llanqui, Yesterday, 09:59 AM
      8 responses
      28 views
      0 likes
      Last Post llanqui
      by llanqui
       
      Started by quicksandatl, Today, 01:39 PM
      1 response
      5 views
      0 likes
      Last Post quicksandatl  
      Started by md4866, 05-01-2024, 08:15 PM
      2 responses
      18 views
      0 likes
      Last Post md4866
      by md4866
       
      Working...
      X