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"Reload All Historical Data" Needs Better Documentation

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    "Reload All Historical Data" Needs Better Documentation

    I submit that the option to "Reload All Historical Data" in the context right-click menu in the chart deserves better documentation.

    See this documentation page:
    http://ninjatrader.com/support/helpG...rical_data.htm

    See discussion from this thread:
    http://ninjatrader.com/support/forum...ad.php?t=88466

    In fact, both NT7 and NT8 could use some refinement on this topic.

    #2
    Originally posted by bltdavid View Post
    I submit that the option to "Reload All Historical Data" in the context right-click menu in the chart deserves better documentation.

    See this documentation page:
    http://ninjatrader.com/support/helpG...rical_data.htm

    See discussion from this thread:
    http://ninjatrader.com/support/forum...ad.php?t=88466

    In fact, both NT7 and NT8 could use some refinement on this topic.
    Thanks for the suggestion. In both help guides, it is stated that reloading will cause "the base interval unit (minute bars for a 5 minute chart for example) will be reloaded for all charts of the same instrument". This is enough information in most cases.

    The help guide is intended to get users up and running with NinjaTrader. It is not intended to explain every function of NinjaTrader in detail with all calculations available. This is the function of the Support Team. I will bring this up to the Product Management Team.

    If you have specific questions which are not clarified, it will be answered on the forums as it was in your example. Alternatively, you can write in to PlatformSupport[AT]NinjaTrader[DOT]com for further clarification.
    Patrick G.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_PatrickG View Post
      Thanks for the suggestion. In both help guides, it is stated that reloading will cause "the base interval unit (minute bars for a 5 minute chart for example) will be reloaded for all charts of the same instrument". This is enough information in most cases.
      Exactly my point.

      In reality, reload == download, yet the documentation does not come out and just say that.

      Comment


        #4
        Originally posted by NinjaTrader_PatrickG View Post
        The help guide is intended to get users up and running with NinjaTrader. It is not intended to explain every function of NinjaTrader in detail with all calculations available.
        I'll take that as sarcasm, since that is not what I am suggesting.

        An extra paragraph or two explaining some additional details can go a long way, especially when you, Patrick, are asleep or enjoying your weekend.

        Comment


          #5
          Originally posted by bltdavid View Post
          Exactly my point.

          In reality, reload == download, yet the documentation does not come out and just say that.
          Thanks for the suggestion. We will track this suggestion and if more users find the wording to be ambiguous we will make a change.
          Patrick G.NinjaTrader Customer Service

          Comment


            #6
            Originally posted by NinjaTrader_PatrickG View Post
            Thanks for the suggestion. In both help guides, it is stated that reloading will cause "the base interval unit (minute bars for a 5 minute chart for example) will be reloaded for all charts of the same instrument". This is enough information in most cases.
            Brett replied that overhauling documentation is planned but delayed due to NT8.

            No problem, things take time, I fully understand. Just thought I add these counter-points for when the documentation is revisited.

            I mean, these are just some helpful notes for the sake of posterity:

            1. The "Reload All Historical Data" command is intimately related to the "Days to Load" setting in the "Data Series" dialog, so some mention of this direct connection would be useful in the documentation.
            2. For purposes of downloading data, "All" is defined as the highest "Days to Load" setting for all charts with the same base interval unit.
            3. Finally, "all charts" means all chart windows in all open workspaces, including minimized chart windows.

            Comment

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