unable to connect to kinetick

[NinjaTrader_AlanP]

Hello Rexsole,

Thank you for writing in.

If you can log on in NT7 but not 8, please check that NT8 is granted a firewall exception.

Go to Windows Control Panel> (Set "View By Category")>Click System and Security> Under Windows Firewall click "Allow an app through Windows Firewall"> Click Change Settings and then put check marks next to all NinjaTrader entries.

I have included screenshots to walk you through this process.

If you are still unable to connect or need assistance with this process, please send an email to [email protected] with Attn: Alan P in the Subject line. Also within the email please include a link to this thread, a phone number I can reach you at and a time window where I can call you (please include a time zone).

[rexsole]

Just tried logging onto kinetick this morning and was unsuccessful. Has worked fine up to now. I can log on fine in NT7, Attached is a screen shot.