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unable to connect to kinetick

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    unable to connect to kinetick

    Just tried logging onto kinetick this morning and was unsuccessful. Has worked fine up to now. I can log on fine in NT7, Attached is a screen shot.
    Attached Files

    #2
    Hello Rexsole,

    Thank you for writing in.

    If you can log on in NT7 but not 8, please check that NT8 is granted a firewall exception.

    Go to Windows Control Panel> (Set "View By Category")>Click System and Security> Under Windows Firewall click "Allow an app through Windows Firewall"> Click Change Settings and then put check marks next to all NinjaTrader entries.

    I have included screenshots to walk you through this process.

    If you are still unable to connect or need assistance with this process, please send an email to [email protected] with Attn: Alan P in the Subject line. Also within the email please include a link to this thread, a phone number I can reach you at and a time window where I can call you (please include a time zone).
    Attached Files
    Last edited by NinjaTrader_AlanP; 08-25-2016, 07:11 AM.
    Alan P.NinjaTrader Customer Service

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