Cannot install RC 1

[blar58]

I cannot install Beta 13 RC on my pc.

I have attached the error message I get

[NinjaTrader_JessicaP]

Hello blar58, and thank you for your question.

On Microsoft's publicly available support forum, they suggest that this message coming up from an installer is because you do not have the appropriate .NET levels on your system. Please use these publicly available instructions to update Windows to ensure you have the latest updates for your system.

https://support.microsoft.com/en-us/instantanswers/c4a6d3df-d0d4-42b6-0018-ca48577f9909/update-windows-10

Please then follow these instructions to re-install the Microsoft .NET Framework on your PC.

First thing, exit any applications running on your computer
Windows Vista and older

• Go to the Uninstall a Program section of the Windows Control Panel
• Uninstall .NET Framework 3.5
• Reinstall .NET Framework 3.5 from the link below
• https://www.microsoft.com/en-us/down...ils.aspx?id=22

Windows 7 and newer

• Go to the Uninstall a Program section of the Windows Control Panel
• At the top left select Turn Windows features on or off
• Clear the check box for Microsoft .NET Framework 3.5 and select OK.
• After Windows disables the feature you will need to go back re-enable Microsoft .NET Framework 3.5.1

After the install please check for updates to the .Net Framework with the Windows Update function
Note: Do not reboot your PC in between these steps as this can potentially create more issues that we are unfortunately not qualified to assist with.



If you are still unable to install Windows 8, please contact us at platformsupport[at]ninjatrader[dot]com and we can arrange a remote desktop session.