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Connection to Live account

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  • peregrine
    started a topic Connection to Live account

    Connection to Live account

    I've deleted nt8beta, then have successfully installed nt8 rc1
    Charts and LIVE data works fine.

    I have set up connection, thus get live feed.

    I cannot see my Live account, account number or anything else aside from SIM account.

  • NinjaTrader_DrewO
    replied
    Hello,

    Thank you for contacting us to report the issue.

    So that I may investigate I would ask that you contact me by email at PlatformSupport [AT] NinjaTrader [DOT] com. In your message please include a link to this forum thread and a copy of today's trace files. You will find these diagnostic file in the Documents > NinjaTrader 8 > Trace folder. I will need to review a copy of the files which are named 'trace.20160906.XXXXX.txt'.

    Leave a comment:

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