NT8 RC1: Assertion Error

[KelvinKing]

Hi.....

Sigh... more problems in RC1.....

So my scenario that I encountered is I rolled over my existing FGBL contract from 09-16 to 12-16 using the Tools -> Database Management -> Rollover option.

I opened a new FGBL 12-16 chart to verify the data is correct.

When I close the chart, these 2 errors popped up (please refer to screenshots)

I was also able to reproduce these errors on my demo cqg platform running NT8 RC1 also. So I don't think that this was due to my existing workspace or setup.

Please help me to resolve.

Thanks!

[KelvinKing]

One more

I'm not sure if this is related or not, but all these issues seem to have come after the upgrade to RC1.

So the scenario is, I already rolled over to the new Bund 12-16 contract, and I try to do a "Reload All Historical Data" on my chart and I get this assertion error (please see photo).

I was also able to reproduce this error on my Demo CQG with NT8 RC1 as well.

Just having all sorts of issues after this upgrade.

Thanks!

[NinjaTrader_JessicaP]

Hello KelvinKing,


Please send me your log and trace files, templates, and other files, so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support.
Please reference the following ticket number in the body of the email: 1568303
IMPORTANT: Please also tick all the boxes in the "Other Files" section.

[KelvinKing]

Hi Jessica,

Files have been sent. Thanks!

[FMtrader]

I'm not sure if this is related or not, but all these issues seem to have come after the upgrade to RC1.

So the scenario is, I already rolled over to the new Bund 12-16 contract, and I try to do a "Reload All Historical Data" on my chart and I get this assertion error (please see photo).

I was also able to reproduce this error on my Demo CQG with NT8 RC1 as well.

Just having all sorts of issues after this upgrade.

Thanks!

I have seen this error a number of times on both RC1 as well as beta 12 but have not been able to consistently reproduce it even if I follow the exact steps you have listed. With beta 12 I was ready to throw NT8 in the rubbish bin as every single day I had multiple crashes, freezes and non starts. This was despite multiple clean reinstalls where I deleted everything including the full NT8 documents directory. Oddly enough I am finding RC1 to be noticeably more stable that beta 12 so far so I won't open the rubbish bin yet. Admittedly after the data timestamp issue early this week I got close!

[NinjaTrader_JessicaP]

Hello, and thank you for your report. This behavior was confirmed on our end. We will be investigating this further. Please keep an eye on the NinjaTrader 8 Release Notes page for updates and bugfixes.

http://ninjatrader.com/support/helpGuides/nt8/en-us/release_notes.htm