• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

unable to logon nt8 unspecified error occurred

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    unable to logon nt8 unspecified error occurred

    tried logging onto my live account for the first time in NT8, got an error message: unspecified error occurred, please contact support desk. i followed the online instructions for connection to NY continuum with no success.

    #2
    Originally posted by rexsole View Post
    tried logging onto my live account for the first time in NT8, got an error message: unspecified error occurred, please contact support desk. i followed the online instructions for connection to NY continuum with no success.
    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 1577289 ATTN Patrick G

    Please also include a link to this forum post.
    Patrick G.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Vincere, Today, 04:38 AM
    0 responses
    2 views
    0 likes
    Last Post Vincere
    by Vincere
     
    Started by trader_rick, Today, 04:02 AM
    1 response
    3 views
    0 likes
    Last Post NinjaTrader_ChrisSch  
    Started by percma, Today, 02:51 AM
    0 responses
    5 views
    0 likes
    Last Post percma
    by percma
     
    Started by Abilene, Today, 01:27 AM
    0 responses
    15 views
    0 likes
    Last Post Abilene
    by Abilene
     
    Started by simjs, Yesterday, 08:11 PM
    1 response
    5 views
    0 likes
    Last Post NinjaTrader_ChrisSch  
    Working...
    X