Is 10 strategies too much for NT8

[radicaltrader]

Hi radicaltrader,

I just looked at this thread and the time of 278ms from your ping caught my attention. I see you are in Australia which explains why it is taking over 1/4 second for you to ping the servers.

Just a thought, have you and NT support looked into time-outs? Not sure if this is simply a timeout issue due to the long distance for the ping signal. I am not sure if and how that is adjustable, but numbers that high might be above the developers default timeout for the connection.

Thanks for the suggestion. I'm not sure how this could be implemented.
I was having the same issue at FXColo who are 500 times shorter ping than my connection in Australia.

Actually is was happening more often.

http://www.fxcolo.com/Performance.html

Appreciate your help.

[radicaltrader]

There was nothing of note in your diagnostic files.

NinjaTrader 8 is multi-threaded and it assigns 1 thread to each instrument. It is possible that the thread is freezing. Can you please run the same test with only one strategy/one chart with one tab running?

Please let me know the results.

I'll setup demo account on another PC to run along side the trading PC.
It may take a day to a week to fail if it is going to.

[radicaltrader]

There was nothing of note in your diagnostic files.

NinjaTrader 8 is multi-threaded and it assigns 1 thread to each instrument. It is possible that the thread is freezing. Can you please run the same test with only one strategy/one chart with one tab running?

Please let me know the results.

Sorry I cannot test this for you I forgot I need another licence, not thinking I just setup another pc...
I just received an email out of the blue from FXCM.. maybe they will purchase one for me. I will reply to them again and ask.

[NinjaTrader_PatrickG]

Sorry I cannot test this for you I forgot I need another licence, not thinking I just setup another pc...
I just received an email out of the blue from FXCM.. maybe they will purchase one for me. I will reply to them again and ask.

Does this issue seem to be directly related to trading to a live or paper FXCM account? If not, then you could test trading to Sim101 using the simulation key on your second PC:

@SIM-A82F-D583-40B1-AE74-B79F-705D-1952

[radicaltrader]

live mate.... I'm sure FXCM will organise another key for me.

[radicaltrader]

I think you will find the initial problem starts with the trade execution... that's why when I ran demo for data the charts kept updated but the live strategies and the executions page didn't update properly.

[NinjaTrader_PatrickG]

Is it possible for you to trade only from the new PC as a test? I understand you would not be able to use your original PC and the new PC simultaneously, but this will allow us to narrow our troubleshooting further.

Please let me know if the issue persists on the other PC.

[radicaltrader]

Not at the moment mate.. I have strategies in play. It some times takes a week for the system to fall over.
Like I said before Ive had the same issue on 2 x VPS and a different PC. soon as I organise another live key I will test it out on demo.

[radicaltrader]

ive sent some more logs

[radicaltrader]

it just froze 10:20 am... log trace files sent

[NinjaTrader_PatrickG]

I've received your files. As we are working together via email now, it is OK to respond to those emails directly. Informing me on the forums is not necessary.

The ticket number for your reference: 1586800

[radicaltrader]

No problems Patrick.. Victor from FXCM and I will wait for your email.

[radicaltrader]

any update?

[NinjaTrader_PatrickG]

The Development Team is still looking into this. As I mentioned, I will reach out via email if there are any updates, or if we may need further info. Thanks for your patience.

[radicaltrader]

thanks for that... looking forward to an update.