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Partner 728x90

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Is 10 strategies too much for NT8

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  • NinjaTrader_PatrickG
    replied
    Originally posted by radicaltrader View Post
    just letting you know.. nt has frozen twice today.
    Please follow up via email with any new information so we can streamline our communication.

    If you'd like you can send in your log and trace files so that we can see if there is any useful information.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.


    You can reference ticket 1579328 ATTN Patrick G

    Leave a comment:


  • radicaltrader
    replied
    just letting you know.. nt has frozen twice today.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    Originally posted by radicaltrader View Post
    i haven't heard from anyone from NT but thought i would let you know that it has been 3 weeks without a single freeze.
    Thanks for the update. We are still trying to discover the root of the reported issue, and I will provide any updates when I receive them.

    Leave a comment:


  • radicaltrader
    replied
    i haven't heard from anyone from NT but thought i would let you know that it has been 3 weeks without a single freeze.

    Leave a comment:


  • radicaltrader
    replied
    thanks for that... looking forward to an update.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    The Development Team is still looking into this. As I mentioned, I will reach out via email if there are any updates, or if we may need further info. Thanks for your patience.

    Leave a comment:


  • radicaltrader
    replied
    any update?

    Leave a comment:


  • radicaltrader
    replied
    No problems Patrick.. Victor from FXCM and I will wait for your email.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    I've received your files. As we are working together via email now, it is OK to respond to those emails directly. Informing me on the forums is not necessary.

    The ticket number for your reference: 1586800

    Leave a comment:


  • radicaltrader
    replied
    it just froze 10:20 am... log trace files sent

    Leave a comment:


  • radicaltrader
    replied
    ive sent some more logs

    Leave a comment:


  • radicaltrader
    replied
    Not at the moment mate.. I have strategies in play. It some times takes a week for the system to fall over.
    Like I said before Ive had the same issue on 2 x VPS and a different PC. soon as I organise another live key I will test it out on demo.

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    Is it possible for you to trade only from the new PC as a test? I understand you would not be able to use your original PC and the new PC simultaneously, but this will allow us to narrow our troubleshooting further.

    Please let me know if the issue persists on the other PC.

    Leave a comment:


  • radicaltrader
    replied
    I think you will find the initial problem starts with the trade execution... that's why when I ran demo for data the charts kept updated but the live strategies and the executions page didn't update properly.

    Leave a comment:


  • radicaltrader
    replied
    live mate.... I'm sure FXCM will organise another key for me.

    Leave a comment:

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