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RC2 Unhandled Exception Error

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    RC2 Unhandled Exception Error

    I've been getting the attached error on some occasions when I load a new Forex instrument. I have 3 charts open 1440 minute (500 days), 60 minute (100 days) and 30 minute (50 days). This is using the FXCM demo data feed . . . any ideas?
    Attached Files

    #2
    Hello,

    Thank you for your post.

    So that I may look into this issue further, please send your Log and Trace files to platformsupport (at) ninjatrader (dot) com. Please attach your most current log and trace files to the email, and put a link to this forum post in the body of the email.

    Also, please note "ATTN: James" in the body of the email.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20161013.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20161013.txt"

    I look forward to supporting you further.
    James C.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Can I verify, have you resolved this inquiry?

      I look forward to your response.
      James C.NinjaTrader Customer Service

      Comment

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