• If this is your first visit, you will have to register before you can post. To view messages, please scroll below and select the forum that you would like to visits. Questions? Be sure to check out the Forum FAQ.

Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

RC2 Unhandled Exception Error

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

    RC2 Unhandled Exception Error

    I've been getting the attached error on some occasions when I load a new Forex instrument. I have 3 charts open 1440 minute (500 days), 60 minute (100 days) and 30 minute (50 days). This is using the FXCM demo data feed . . . any ideas?
    Attached Files

    #2
    Hello,

    Thank you for your post.

    So that I may look into this issue further, please send your Log and Trace files to platformsupport (at) ninjatrader (dot) com. Please attach your most current log and trace files to the email, and put a link to this forum post in the body of the email.

    Also, please note "ATTN: James" in the body of the email.

    You will find the log file on your PC in the (My) Documents > NinjaTrader 7 > Log folder.

    The log file will be named "log.20161013.txt"

    You will find the trace file on your PC in the (My) Documents > NinjaTrader 7 > Trace folder.

    The trace file will be named "trace.20161013.txt"

    I look forward to supporting you further.
    James C.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      Can I verify, have you resolved this inquiry?

      I look forward to your response.
      James C.NinjaTrader Customer Service

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by rickyblah12, Today, 08:17 PM
      0 responses
      5 views
      0 likes
      Last Post rickyblah12  
      Started by mrlucky1x, Today, 08:07 PM
      0 responses
      2 views
      0 likes
      Last Post mrlucky1x  
      Started by uday12, Today, 07:21 PM
      0 responses
      3 views
      0 likes
      Last Post uday12
      by uday12
       
      Started by voltlon, Today, 05:18 PM
      0 responses
      6 views
      0 likes
      Last Post voltlon
      by voltlon
       
      Started by Bobisam, Today, 04:57 PM
      0 responses
      8 views
      0 likes
      Last Post Bobisam
      by Bobisam
       
      Working...
      X