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Drawing tool template restore box not correct

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  • James108
    started a topic Drawing tool template restore box not correct

    Drawing tool template restore box not correct

    Possible bug

    I use 4 monitors and when I try and load a template for a drawing tool (fib retracement for example) the dialog box always opens on monitor 3 regardless of which monitor the chart is on. The default monitor is monitor 2.

    This is very annoying because I have to go from the monitor I am working to the monitor 3 to select a template to restore.

    The dialog box should open on the same monitor that the chart is on and ideally in a predicable spot.

    I hope you consider this a bug so that it can be remedied fairly soon

    Thanks

  • NinjaTrader_PatrickG
    replied
    I followed up via email that I would forward your files to the Development Team. I've done that, and it is being tracked internally as QA-2294. I do not have any further updates at this time.

    If there are any updates, or if I need any more information from you to help out the Development Team, I will contact you via email.

    Leave a comment:


  • James108
    replied
    Hi Patrick

    Were you able to replicate this issue and if so have you decided whether it will corrected?

    James 108

    Leave a comment:


  • NinjaTrader_PatrickG
    replied
    We'd like to recreate what you're experiencing.

    Can you send your workspace and UI files?

    You can do this by going to the Control Center-> Help-> Email Support.

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default. Expand the 'Other Files' section and check 'Workspace Files and UI Settings' as well.

    Please reference the following ticket number in the body of the email: 1588230 ATTN Patrick G

    Leave a comment:

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