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RC2 non starting after windows update

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  • aerofly
    started a topic RC2 non starting after windows update

    RC2 non starting after windows update

    Today NT8 RC2 doesn't start error about Themida (see attachments for a screenshot)

    This is happening on windows 10 X64 Pro after last windows update installing
    KB3199209. This update cant be rollbacked
    Please any hint?
    Attached Files
    Last edited by aerofly; 10-19-2016, 04:32 AM.

  • aerofly
    replied
    Brett You were right.
    It was process monitor and precisely its driver procmon23.sys that interfered with NT8 starting.
    That side effect is started after windows update installed KB3199209
    Now I had uninstalled process monitor and all is fine.
    Thank You so much for your help

    Leave a comment:


  • NinjaTrader_Brett
    replied
    You must have something installed on the system that is interfering with NT start routines. I recommend contact our support desk at platformsupport at ninjatrader dot com reference this forum post and request a remote support session so that one of our techs could log in and take a look to try to help further.

    Leave a comment:


  • aerofly
    replied
    Hi Brett,
    thank You for your help.
    This a plain installation of NT8 without any third party addon.
    I tried to start NT8 in safe mode as suggested but had the same error.
    This error occurs at early stage of start process as the splash screen does not show.
    I restored an image of the entire system taken before the windows update and NT8 starts normally but when the KB get installed again then NT8 doesnt start anymore

    Leave a comment:


  • NinjaTrader_Brett
    replied
    Aerofly,

    The error is a strange one, looks like third party and not from NinjaTrader. Try holding down CTRL on the keyboard to launch NinjaTrader in safe mode so that third party addons are not loaded.

    Have you recently installed a third party add on? If so I suggest removing the latest one you installed and restarting to see if the problem persists. If it does then great, please report this error to the third party developer. If it does not try removing the next most recently added third party add on. Continue down the list until you have isolated it down to the faulty module.

    Leave a comment:

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