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Partner 728x90

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Impossible Connection

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    #1

    Impossible Connection

    Hi

    I have a real key licence since 1 years

    Subitly I can t connect Ninjatrader this mornig

    Could you verify your europeans sever ?

    Thanks

    Pierre from France
    Tags: None
    #2
    Bonjour Pierre, we're not seeing any issues on the license servers here - can you please recheck after a reboot of your PC and modem/router?
    BertrandNinjaTrader Customer Service

    Comment

      #3
      Recheck and reboot done

      Ninjatrader say : "login failed"
      I am in "Dorman-Mirus"

      Comment

        #4
        Thanks, can you please contact us via Help >> Mail to Support to review your trace / logs files closely?
        BertrandNinjaTrader Customer Service

        Comment

          #5
          that will be done in the instant

          Comment

            #6
            Thanks, will check into it.
            BertrandNinjaTrader Customer Service

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